Rochester, New York, USA
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Date of Service (mm/dd/yyyy)
Time of Service Select midnight 1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM 8 AM 9 AM 10 AM 11 AM noon 1 PM 2 PM 3 PM 4 PM 5 PM 6 PM 7 PM 8 PM 9 PM 10 PM 11 PM
Fire District? North Greece Lakeshore Barnard Greece Ridge Other I don’t know
Which ambulance arrived at your location? Greece Volunteer Ambulance Monroe Rural Metro Other I don’t know
The ambulance crew was polite and respectful. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable
Were you (the patient) transported to the hospital of your choice? Yes No, the preferred hospital was too busy No, I was given a good medical reason No - I don’t know why I don’t know I wasn't transported to the hospital
The ambulance crew appeared and acted in a professional manner. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I don’t know Not applicable
The ambulance crew understood and treated the illness/injury to my satisfaction. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable
I was satisfied with the ability of the ambulance crew to communicate with me in language I could understand. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable
The ambulance crew met all of my expectations. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable
My overall level of satisfaction with the ambulance service on this occasion was: Very satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not applicable
How many times have you (the patient) used any ambulance service in the last 12 months? Once Between 2 and 5 times More than 5 times I don’t know Not applicable
Gender (of the patient) Male Female
Please indicate the age group that you (the patient) fall into. 0 - 18 19 - 45 46 - 64 65 - older
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