Emergencies

GVA's primary and highest priority service is responding to emergency calls as dispatched by the Monroe County Emergency Communications Department (911 center). During emergencies: CALL 911 FOR HELP!!!!

• GVA is dispatched to all EMS calls in the North Greece and Lake Shore fire districts. When the caller requests 911 to send GVA or when adjoining emergency services request mutual aid, GVA is dispatched to other districts.
• GVA works closely with the fire departments in our primary response area. The fire department is dispatched to many medical emergencies, particularly serious ones, because they are often closer to the location. Fire department personnel are equipped and trained to provide initial medical care and are expert at removing patients from difficult locations such as vehicle accidents.
• GVA transports to any Monroe County hospital. The destination is decided by the patient (or family) and the medic in charge. In life-threatening situations, it might be necessary to take the patient to the nearest hospital or to a specific hospital equipped for the particular problem.
• Patient is medically treated at the emergency scene and during the transport to arrive at the emergency room in the best condition possible.
• GVA participates in Monroe County programs for multiple causality incidents and Homeland Security.

How you can prepare:

• Label your house with large house numbers.
• Prepare a written medical history.
• Take CPR and first aid classes.

How you can help during an emergency:

• Don't delay. Call 911 as soon as you recognize that there is an emegency.
• Answer the 911 call-taker's questions.
• Turn on outside lights at night.
• Have someone meet and direct the emergency responders.
• Gather the patient's medications.